Should any product you purchase be defective, simply call 866-685-8382 for return authorization and then return that item, with proof of purchase, and we will replace it immediately.

You must also send a copy of your MHRW Order Confirmation and new shipping instructions with the returned merchandise.

Customer Service Representatives are available from 9:00 AM to 5: P.M, Monday through Friday, West Coast Time.

Please send us an email at support@mhrw.com.