SHIPPING OPTIONS
MHRW does not
offer FedEx or USPS delivery service. Past experience with FedEx
and USPS is more expensive than the United States Postal Service
and slower; and as a rule, packages shipped by their customer's
tend to be larger and therefore heavier of which conceivably
may damage our smaller packages due to less than adequate handling
during delivery.
U.S. ORDERS
All U.S. orders are processed and shipped within 24 to 72 hours.
When an item(s) is not available for delivery the order is placed
on "backorder" until the merchandise becomes available
for shipping. Customer's are notified by email when an order
is placed on backorder.
All U.S. orders are shipped using
the (USPS) United States Postal Service Priority Mail with Delivery
Confirmation. The Delivery Confirmation does not provide a real-time
tracking. It only provides confirmation of delivery when an order
is delivered from the destination USPS postal center. Until an
order is delivered, the USPS DOES NOT provide any information,
except the following, "No record of this item."
Delivery time for U.S. orders
is 2 to 5 business days (Monday - Saturday) depending on the
delivery destination.
A valid "email address"
must be provided when ordering to receive the Delivery Confirmation.
INTERNATIONAL ORDERS
All International orders are processed and shipped within 24
to 72 hours.
When an item(s) is not available for delivery the order is placed
on "backorder" until the merchandise becomes available
for shipping. Customer's are notified by email when an order
is placed on backorder.
All International orders are
shipped using the (USPS) United States Postal Service (EMS) Express
Mail Service. The (EMS) Express Mail Service does not provide
a real-time tracking. It only provides confirmation of delivery
when an order is delivered from your the destination USPS postal
center. Until an order is delivered, the USPS DOES NOT provide
any information, except the following, "No record of this
item."
Delivery time for international
orders is 7 - 8 business days (Monday - Saturday) depending on
the delivery destination.
A valid "email address"
must be provided when ordering to receive the Delivery Confirmation.
PLEASE NOTE:
International order must clear customs before they are delivered
and they can take longer depending upon each countries processing
and delivery policies. Please check with your Countries customs
service for further delivery information.
ORDER STATUS
If you have any questions, please send email to: support@mhrw.com
You my check the status of your
order directly from the USPS website: < http://www.usps.com
>Simply enter the Delivery Conformation Number or EMS Number
in "Track & Confirm" section.
MHRW does not have access to the status of your order and CANNOT
provide the status of an order over the telephone. USPS Priority
Mail and EMS orders may be track using the Delivery Confirmation
Number provided in the Shipping Confirmation that is emailed
to you to confirm receipt of your order.
Contact us for support at: support@mhrw.com.
